More Eyes More Often: New Approaches to Generate Capacity in Child Welfare

Thursday November 01, 2018 02:00 PM - Thursday November 01, 2018 03:00 PM EDT

What if we don’t have a PEOPLE problem? What if we don’t have a TECHNOLOGY problem? What if we have a CAPACITY problem? It’s time to think differently about how we manage casework. Come learn the symptoms of organizations struggling due to capacity issues and the actions needed to regain time and serve more children and families.


Sean Toole, Client Partner, Change & Innovation Agency
Bill Bott, Director of Performance Improvement, Change & Innovation Agency
Jeff Lukich, Former Division Chief of Staff, Georgia Department of Human Services

Ann Flagg
, Director, Collaborative Centers, APHSA